Privacy

At APEL Services, your privacy is of paramount importance to us, and we are unyielding in our commitment to safeguarding and respecting it. This Privacy Policy articulates how we collect, use, disclose, and protect your personal information. It further elucidates your rights concerning your information and how you may contact us should you have any queries or concerns.

1.    Information Collection

1.1 Direct Information Collection: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, preferences, and other personal details required for our services.

1.2 Automated Tracking: We may employ tracking technologies like cookies, log files, and analytic tools to gather information regarding your interaction with our website and services. This data helps us understand user behaviour and improve your experience.

2.    Use of Information

2.1 Service Delivery: Your information enables us to provide, customise, and enhance the services you have requested.

2.2 Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal obligations.

2.3 Marketing and Communication: With your consent, we may send you promotional content and updates. You may opt-out at any time.

2.4 Third-Party Sharing: We do not sell, trade, or otherwise transfer your information to external parties without your explicit consent. Exceptions may include compliance with legal requirements or working with trusted third-party service providers who adhere to our privacy principles.

3.    Security Measures

We implement industry standard security protocols to protect your information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, firewalls, and regular security assessments.

4.    Your Rights

4.1 Access: You have the right to request access to the personal information we hold about you.

4.2 Correction: You may request corrections to any inaccurate or incomplete information.

4.3 Deletion: You may request the deletion of your information, subject to legal and contractual constraints.

4.4 Complaints: Should you have any concerns or complaints regarding your privacy, please contact us directly.

Details on how to exercise these rights are available through our Privacy Officer or customer support.

5.    Changes to Policy

We reserve the right to modify or update this Privacy Policy at our discretion. Changes will be posted on our website, and we encourage you to review this policy regularly to stay informed.

Contact Us

For any questions, concerns, or requests regarding this privacy policy, please contact our Privacy Officer at [email protected] or through the contact details available on our website.